US open court surface brand new court and net and peaceful surroundings. *court should only be used for tennis and no other activities *booking is strictly for court hire only, using of tennis balls and rackets are not included *wait for your booking to be accepted Court is located 5th floor next to the pool, if you have a booking confirmation client can proceed to the tennis court. No need to go to reception. Court can’t be cancelled after booking is confimred and only if rain we can reschedule (depends on the court availability) Note: Please contact admin for gate lock code *TERMS & CONDITIONS* Please ensure that your booking is accepted before your scheduled session. You will receive a notification confirming your booking - once you get an email stating, *"Rivervalley Tennis Academy accepted your booking request!"* If you have not received an email confirmation, it means your booking has not yet been accepted by the admin. RAIN The cancellation of sessions due to rain is based on coach's discretion. WhatsApp notifications will be sent out if it rains and the canceled lesson will be automatically credited to the next session. If you have been notified that the classes are ongoing but decide not to come, this will be considered a NO SHOW and no make-ups or credit transfers will be arranged. MAKEUP SESSION A makeup session is available only for sessions canceled due to rain or absences caused by sickness with a medical certificate provided within 48 hours of absence. NO REFUND POLICY Probuddy operates under a strict no-refund policy. Once booking is made, it is considered final and non-refundable under any circumstances. We encourage customers to carefully consider all bookings before completing transactions. This policy applies to all services offered. Thank you for your understanding and cooperation.